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How we work

U.S. Air Force Senior Airman German Benmelej, a heating, ventilation, air conditioning and refrigeration specialist assigned to the 332nd Expeditionary Civil Engineering Squadron,
Photo: U.S. Air Force AFCENT by Senior Airman Grace Turpin, Wikimedia Commons, Public domain
  1. You send the form with your city, property type and what happened.
  2. We get back to you to clarify urgency and safety and arrange an on-site assessment.
  3. After the assessment you receive a scope and estimate to approve.
  4. Diagnosis, repair and any agreed parts follow the agreed scope.
  5. Photos and notes document the job for you and your insurer.